Travel Agent Training GES 218 » 200 hours

By completing this program, you'll learn:

• How to identify the various types of travelers and match them to the correct travel products
• The various types of tours, from escorted to independent
• How airline computer reservation systems operate
• What documentation is needed to travel internationally and how to obtain it
• How domestic and international airfares are determined
• The ground transportation system, including rail, cars, and bus tours
• All about cruises, including how to read and understand brochures, match the client to the proper ship, and explain the value of cruising
• How hotels are rated and priced and the differences between a hotel and a resort
• The basic formats used by the airlines to book flights, price tickets, and build the passenger name record (PNR)
• How to change or cancel records
• The basics of marketing