Travel Agent Training
GES 218 -- 200 hours
Course Objectives
- Learn the basic history and future of the travel industry.
- Learn to identify the various types of travelers and match them to the correct travel products.
- Learn how airline computer reservation systems operate.
- Learn the basics of travel geography.
- Learn how domestic and international airfares are determined.
- Learn the proper documentation needed to travel internationally and how to obtain it.
- Study how the ground transportation system works including rail, cars, and bus tours.
- Learn how hotels are rated, priced, as well as the different between a hotel and a resort.
- Learn about cruises - how to read and understand brochures, match the client to the proper ship, and explain the value of cruising.
- Learn the various types of tours from escorted to independent.
- Learn about marketing.
- Learn the basic formats used by the airlines to book flights, price tickets, build the passenger name record (PNR).
- Learn how to change or cancel records.
- Learn how to book cars and hotels in the reservation system.
By completing this course the student will: