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CORE Mediation Certificate

GES 417 -- 60 hours

Course Objectives

    Upon successful completion of this program, students will be able to:

    • Apply advanced dispute resolution skills to conflict situations.
    • Apply concepts of conflict theory to conflict situations at multiple system levels.
    • Apply the mediation process to interpersonal conflict.
    • Analyze the differences between four of the most common mediation approaches.
    • Analyze conflict using the concepts of empowerment theory.
    • Increase self-awareness regarding approach and reaction to conflict.
    • Understand the significance of gender and culture in mediation.
    • Understand and apply skills for working through impasse in mediation.
    • Demonstrate the ability to identify hidden interests in conflict.
    • Demonstrate the ability to facilitate the resolution of conflict and reach agreement.
    • Demonstrate effective communication and relationship skills in mediation.
    • Articulate and apply ethical standards for practice.
    • Demonstrate a stance of neutrality and impartiality in mediation.