Certified Mediator GES 417 » 120 hours
Upon successful completion of this program, you'll be able to:
- Apply advanced dispute-resolution skills to conflict situations
- Analyze conflict using the concepts of empowerment theory
- Increase self-awareness regarding approach and reaction to conflict
- Understand the significance of gender and culture in mediation
- Understand and apply skills for working through impasse in mediation
- Demonstrate the ability to identify hidden interests in conflict
- Facilitate conflict resolution and reach agreement
- Implement effective communication and relationship skills
- Demonstrate a stance of neutrality and impartiality in mediation