Microsoft Certified Desktop Support Technician (MCDST) GES 806 » 200 hours

This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers.

You’ll need the following components to complete the online portion of the program:

• Access to the Internet, high-speed preferred
• Headphones or speakers
• Sound card

The materials included with this program are:

• Microsoft-approved curriculum textbooks
• Access to an online IT library