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Administrative Dental Assistant

GES 101 -- 150 hours

Course Objectives

    Upon successful completion of this program, students will:

  • Understand the role of the administrative dental assistant.
  • Know the basics of dental practice.
  • Develop communication skills for use with patients and coworkers.
  • Develop excellent telephone technique.
  • Produce professional written correspondence.
  • Relate to patients in a professional, caring manner.
  • Understand teamwork in the dental office.
  • Maintain quality patient records.
  • Understand information management in the dental office.
  • Become proficient with scheduling and recall systems.
  • Process dental insurance.
  • Perform inventory management and equipment maintenance.
  • Know bookkeeping and collection procedures.
  • Use the computer to promote efficiency.
  • Develop employability skills and strategies.