Travel Agent Training GES 218 » 200 hours

Christy Champagne has been working in the travel industry for the past 14 years. She attended American Airlines travel school in 1995 and has had the opportunity to work for many great companies. Christy has a great amount of travel experience and knowledge to bring to the table. She started off working for a tour consolidator for her first job where she booked discounted international travel. About a year later with the same company she began booking travel for attendees to the Dallas Market Center. She then worked for American Express Travel booking corporate travel and continued to book corporate travel for different companies such as Carlson Wagonlit, BCD Travel, and Travelocity. Christy is back working with American Express, booking mainly leisure and luxury travel for the platinum card travel service and loves it. She works from home and feels lucky enough to work for such a great company! She is proficient on the Sabre travel system and has been working with Sabre for her entire run in the travel business, and will be able to answer any questions you may have regarding formats, questions on the course, as well as industry related questions.

Patricia Flores has been working in the travel industry over 14 years. She attended International Travel and Aviation Academy in 1991 in Arlington, TX. She has excellent qualities, strengths and outstanding customer service skills. Her career started at Cendent Travel where she specialized in booking leisure destination packages. She went on to work for World Travel BTI preparing corporate reservations for Pepsi Cola Account and other various corporate accounts. Patricia has been fortunate to work for wonderful companies such as Carlson Wagonlit Travel and Travelocity. Preparing domestic and international air, car, hotel, train and tour reservations. Patricia presently works as a home agent for American Express Platinum Travel preparing luxury travel. Patricia has a lot of knowledge in Native Sabre and Turbo Sabre Systems. She is proficient and has a lot of experience in the travel industry. Please feel free to ask her questions regarding formats, and industry related questions.

Carmen Smith is a 20+ year Travel Industry Veteran having worked in various capacities: Holiday Inn Reservations Agent and Guest Services Agent; International Flight Attendant/Interpreter with Pan American World Airways; Travel Agency Owner; Travel Technology Online Deployment Manager; and Corporate Travel Manager.

Carmen is now using her culmination of knowledge and skills to run her own company, Travel Management Consulting LLC where she partners with businesses and government entities to build or improve their global travel programs.