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Revenue Cycle Management for Health Care Providers

GES 413 -- 12 hours

Course Outline

1. Overview of the Revenue Cycle
   
   
2. Benchmarking Performance/Identifying Opportunities
   
   
3. Strategies for Improving Cash Flow
   1. Focus on the Front End
      1. Registration Quality
      2. Point of Service Collections
   2. Verify Insurance
   3. Manage Third Party Resources
   4. Emphasize Denial Management
   5. Ensure Contract Compliance
   6. Maximize Self-Pay Collections
   7. Manage Collection Agencies
   8. Automate Manual Processes
   9. Manage Staff Resources
4. Automation in the Business Office
   
   
5. Business Office Staffing and Resource Management
   
   
6. Impact of HIPAA and Other Regulations