Table of Contents Module 1: Overview Registration Control Point Scheduling Control Point In-House Or Point-Of-Service Control Point Coding & Charge Capture Control Point Claims Processing Or Billing Control Point Remittance Processing Control Point Third Party Follow-Up Control Point Reimbursement Review Control Point Patient Collection Control Point Final Control Point - Customer Service Self Check Exercise Module 1 Exam Module 2: Benchmarking The Revenue Cycle General Overview Days in Accounts Receivable Adjusted Net Collection Percentage Accounts Receivable Aging Credit Balance Percentage Bad Debt Percentage Average Days to Process and Bill Charges Self Check Exercise Module 2 Exam Module 3: Strategies For Improving Cash Flow Focus On The Front End Verifying Insurance Managing Third Party Resources Emphasizing Denial Management Ensuring Contract Compliance Maximizing Self-Pay Collections Managing Collection Agencies Self Check Exercise Module 3 Exam Module 4: Automation In The Revenue Cycle General Overview Registration And Point Of Service Coding And Charge Capture Claims And Remittance Processing Third Party Follow-up Contract Compliance And Reimbursement Review Patient Collections Customer Service Reporting Keys to Success Self Check Exercise Module 4 Exam Module 5: Business Office Staffing And Human Resource Management General Overview Organizational Structure Establishing Productivity Standards Determining Staffing Levels Third Party Follow-up Payment Posting And Cash Management Customer Service Summary Of Staffing Requirements For A Practice Productivity and Quality Assurance Programs Self Check Exercise Module 5 Exam Module 6: Impact Of HIPAA And Other Regulations Health Insurance Portability And Accountability Act (HIPAA) Prompt Pay Laws Routine Waiver Of Co-Insurance And Deductible Amounts Federal Fair Debt Collection Practices Act Advanced Beneficiary Notice Regulations Self Check Exercise Module 6 Exam Module 7: Impact Of HIPAA And Other Regulations Final Exam