Lorraine C. Zentz CPhT, M.A., has been a pharmacy technician since 1981. She lives in the small mountain town of Mesa, Colorado – population 400, and currently works on-call at the regional hospital in the oncology pharmacy in Grand Junction, Colorado. She has worked in all pharmacy arenas (retail, home health, hospital, oncology, and training/education) during her pharmacy career. Lorraine received her Bachelor’s degree in Biology with a minor in chemistry, and her Master’s degree in Education with an emphasis in curriculum and instruction (the design and implementation of educational materials). She also completed her doctorate studies in adult education. She has held the position of Colorado State Coordinator for NPTA and Chairman of the Colorado Pharmacist Society Technician Academy and has been certified since 1985. In 2004 she was the recipient of the “Outstanding Leadership Award” and also named “Technician of the Year” for the state of Colorado. Lorraine conducts continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.


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  • Administrative Dental Assistant
  • Administrative Medical Specialist with Medical Billing and Coding
  • Advanced Coding for the Physician’s Office
  • Advanced Hospital Coding and CCS Prep
  • Advanced Personal Fitness Trainer
  • Certified National Pharmaceutical Representative
  • Coding, Reimbursement and Documentation for Physicians
  • Emergency Management Training
  • English as a Second Language - Global English
  • Fitness Business Management
  • HIPAA Compliance
  • Human Resources for Healthcare Professionals
  • ICD-10 Medical Coding: Preparation and Instruction for Implementation
  • Medical Billing and Coding
  • Medical Terminology
  • Medical Transcription
  • Nutrition for Optimal Health, Wellness, and Sports
  • Personal Fitness Trainer
  • Personal Training and Group Exercise Training for Older Adults
  • Revenue Cycle Management for Health Care Providers
  • Veterinary Assistant
  • Women's Exercise Training and Wellness

Pharmacy Technician

GES 117 -- 240 hours

Instructor Bio


    Lorraine C. Zentz CPhT, M.A., has been a pharmacy technician since 1981. She lives in the small mountain town of Mesa, Colorado – population 400, and currently works on-call at the regional hospital in the oncology pharmacy in Grand Junction, Colorado. She has worked in all pharmacy arenas (retail, home health, hospital, oncology, and training/education) during her pharmacy career. Lorraine received her Bachelor’s degree in Biology with a minor in chemistry, and her Master’s degree in Education with an emphasis in curriculum and instruction (the design and implementation of educational materials). She also completed her doctorate studies in adult education. She has held the position of Colorado State Coordinator for NPTA and Chairman of the Colorado Pharmacist Society Technician Academy and has been certified since 1985. In 2004 she was the recipient of the “Outstanding Leadership Award” and also named “Technician of the Year” for the state of Colorado. Lorraine conducts continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.


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