Student must have access to a computer with internet access and a browser (Explorer and Safari are best.) They must also have software for the creation of word documents that are then submitted to the instructor through the online campus (Microsoft Word is recommended).

GES will supply the required textbooks for these classes:
Mediation in the Workplace, by Rebecca Jane Weinstein
Renegotiating Health Care: Resolving Conflict to Build Collaboration, by Leonard J. Marcus et al.
Bioethics Mediation: A Guide to Shaping Shared Solutions, by Dubler and Liebman
Truce! Using Eldercare Mediation to Resolve Conflict Among Families, Seniors, and Organizations, by Patricia Bertschler and Laurette Cocklin
The Handbook of Family Dispute Resolution, by Alison Taylor
The Fundamentals of Family Mediation, by John Haynes
The Mediation Process, 2nd edition, by Christopher Moore
The Dynamics of Conflict Resolution, by Bernie Mayer
Getting to Yes, by Fisher and Ury
Nonviolent Communication, 2nd Edition, by Marshall Rosenberg
Arbitration: Essential Concepts, by Bennett
The Arbitrator’s Handbook, by Cooley
Basic Skills for the New Arbitrator, by Alan Goodman
The Making of a Mediator, by Taylor and Lang



    • Course Overview/Description Course Objectives Course Outline Prerequisites/Audience PC Requirements/Materials Included Instructor Bio FAQs See a Demo
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  • Certified National Pharmaceutical Representative
  • Corporate Governance and Ethics
  • English as a Second Language - Global English
  • Entrepreneurship: Start-Up and Business Owner Management
  • Event Management and Design
  • Fitness Business Management
  • Grant Writing
  • Human Resources for Healthcare Professionals
  • Lean Mastery
  • Management for IT Professionals
  • Management Training
  • Microsoft Access 2007
  • Microsoft Excel 2007
  • Microsoft Outlook 2007
  • Microsoft PowerPoint 2007
  • Microsoft Vista Business
  • Microsoft Word 2007
  • Non-Profit Management
  • Payroll Practice and Management
  • Personal Training and Group Exercise Training for Older Adults
  • Project Management
  • Purchasing & Supply Chain Management
  • Records Management Certificate
  • Revenue Cycle Management for Health Care Providers
  • Seven Steps to Leading High Achieving Teams
  • Six Sigma Black Belt
  • Six Sigma Green Belt
  • Technical Writing
  • Understanding Earned Value Management
  • Women's Exercise Training and Wellness

Mediation and Dispute Resolution

GES 407 -- 180 hours

PC Requirements/Materials Included

    Student must have access to a computer with internet access and a browser (Explorer and Safari are best.) They must also have software for the creation of word documents that are then submitted to the instructor through the online campus (Microsoft Word is recommended).

    GES will supply the required textbooks for these classes:
    Mediation in the Workplace, by Rebecca Jane Weinstein
    Renegotiating Health Care: Resolving Conflict to Build Collaboration, by Leonard J. Marcus et al.
    Bioethics Mediation: A Guide to Shaping Shared Solutions, by Dubler and Liebman
    Truce! Using Eldercare Mediation to Resolve Conflict Among Families, Seniors, and Organizations, by Patricia Bertschler and Laurette Cocklin
    The Handbook of Family Dispute Resolution, by Alison Taylor
    The Fundamentals of Family Mediation, by John Haynes
    The Mediation Process, 2nd edition, by Christopher Moore
    The Dynamics of Conflict Resolution, by Bernie Mayer
    Getting to Yes, by Fisher and Ury
    Nonviolent Communication, 2nd Edition, by Marshall Rosenberg
    Arbitration: Essential Concepts, by Bennett
    The Arbitrator’s Handbook, by Cooley
    Basic Skills for the New Arbitrator, by Alan Goodman
    The Making of a Mediator, by Taylor and Lang



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