Certified Mediator Certification Preparation Program » GES 417 » 120 hours

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Upon successful completion of this program, you'll be able to:

Apply advanced dispute-resolution skills to conflict situations
Analyze conflict using the concepts of empowerment theory
Increase self-awareness regarding approach and reaction to conflict
Understand the significance of gender and culture in mediation
Understand and apply skills for working through impasse in mediation
Demonstrate the ability to identify hidden interests in conflict
Facilitate conflict resolution and reach agreement
Implement effective communication and relationship skills
Demonstrate a stance of neutrality and impartiality in mediation

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