Microsoft Certified Desktop Support Technician (MCDST) Certification Preparation Program » GES 806 » 200 hours
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- Learn in-demand job skills
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This program will prepare you to sit for the national certification exam to become a Microsoft Certified Desktop Support Technician. MCDSTs are employed as help desk technicians, customer support representatives, PC support specialists, technical support representatives, technical support specialist, and more! MCDSTs aren’t expected to possess network administration skills.
MCDSTs use excellent customer service skills to educate users and solve hardware or software operation and application problems on the Microsoft Windows desktop operating system. By becoming an MCDST, you’ll earn industry recognition of knowledge and proficiency with Microsoft products and technology and a certification that’s internationally recognizable. This will make you more marketable in the workplace and give you the potential for an increased salary.
