Microsoft Certified Desktop Support Technician (MCDST) Certification Preparation Program » GES 806 » 200 hours
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Overseas Military enter "APO" or "FPO"Benefits of
Online Career Training
- Learn in-demand job skills
- Start anytime and set your pace
- Affordably Priced
Upon successful completion of this program, you’ll be able to:
- Perform trouble shooting
- Provide help desk and technical support
- Offer knowledgeable facilitation and customer service
- Perform hardware and software installation
- Complete configuration and upgrades for Windows XP desktop operating system and the Microsoft Office system to support end users
You’ll also be prepared to write the following core exams:
- 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
- 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft XP Operating System